Leadership Tip of the Month: February 2024
Sarah Tory2024-02-23T12:40:21-07:00Empathy: The Top Leadership Skill for Today’s Work Environment Recently, a large study ranked empathy as the most important leadership skill in the workplace. Empathy has been shown to drive positive business results and has numerous therapeutic effects on stressed employees. When leaders expressed empathy for their team, it increased a team’s innovation and engagement, improved customer service, and helped them balance their home and work life. British entrepreneur Sir Richard Branson said, “Understanding empathy, as well as the experiences of people from different areas of life, is a key skill for business leaders.” With similar conviction, Satya Nadella, CEO [...]