Monthly Archives: February 2024

Empathy: The Top Leadership Skill for Today’s Work Environment Recently, a large study ranked empathy as the most important leadership skill in the workplace. Empathy has been shown to drive positive business results and has numerous therapeutic effects on stressed employees. When leaders expressed empathy for their team, it increased a team’s innovation and engagement, improved customer service, and helped them balance their home and work life. British entrepreneur Sir Richard Branson said, “Understanding empathy, as well as the experiences of people from different areas of life, is a key skill for business leaders.” With similar conviction, Satya Nadella, CEO [...]

Q & A with Jennifer Smith, RFL Academy 2008 Alum Jennifer Smith has worked as an immigration lawyer in the Roaring Fork Valley for 17 years. In that time, she’s helped people navigate the U.S.’s often challenging and bewildering immigration system through her Glenwood Springs-based law firm, Smith Immigration, and through numerous free legal aid workshops and clinics she’s hosted throughout the valley. Jennifer credits RFL with helping instill many of the core values she brings to her work — empathy, understanding, and a desire to serve her community.   Roaring Fork Leadership: How did you end up in the Roaring Fork Valley practicing law?  [...]