Emotional Intelligence

Emotional Intelligence2018-08-21T08:16:25-06:00


Emotional Intelligence (EQ) is defined as “a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way.”

A high EQ helps individuals to communicate better, reduce their anxiety and stress, defuse conflicts, improve relationships, empathize with others, and effectively overcome life’s challenges.

While Emotional Intelligence isn’t the sole predictor of human performance and development potential, it is proven to be a key indicator in these areas. EQ is also not a static factor – to the contrary, one’s emotional intelligence can change over time and can be developed

Developing EQ can greatly influence our success. Our personal situations and intelligence are factors as well; however, EQ can profoundly affect our choices by creating options we may not have otherwise imagined or considered to be possibilities.


The EQ-i 2.0 assessment measures the interaction between a person and the environment he/she operates in. Assessing and evaluating an individual’s emotional intelligence can help establish the need for targeted development programs and measures. This, in turn, can lead to dramatic increases in the person’s performance, interaction with others, and leadership potential. The development potentials the EQ-i 2.0 identifies, along with the targeted strategies it provides, it makes a highly effective employee development tool.


The team that functions with healthy emotional and social intelligence experience a multitude of benefits.

Individuals on the team are happier, more satisfied, more creative, and more productive.

The team enjoys working with their team, which reduces defensiveness, opens their thinking capabilities, and facilitates collaboration.

High EQ Teams persevere when tackling challenging tasks and complete them when others fail.

Organizations clearly benefit when individuals and teams are happier, creative and more collaborative. Retention, engagement, and productivity all increase.


The EQ-I is the first scientifically validated emotional intelligence tool in the world. Research shows that the EQ-I 2.0 as a measure of Emotional Intelligence is linked to:

  • Increased performance
  • Improved customer satisfaction
  • Reduction in training costs
  • Decreased attrition rates
  • Higher sales and profits

For case studies – click here. (ROI PDF)

For information about the different types of assessments – click here.